Fundamental Principles we Follow
Take as little information as possible in order to provide our services.
Transmit using industry standard encryption standards.
Your records are owned by you. You decide with whom you share it, how much and for how long.
What Information do we collect and why?
By registering with Health Bank we would collect the following information:
Your name, phone number, email and notification preferences: We collect this so that we can communicate with you and to enable you and others to share your records. We also want to ensure that your communication address is genuine to prevent spam and fraud. When somebody shares a report we show who shared it.
Your Medical Records: We collect them from your laboratory or you can upload them so that we can provide you access.
Device Identifiers: In order to send you push notifications via Google Cloud Messaging or Apple Push Notification Services, we keep a record of your device identifiers.
Debug Information: You can optionally provide feedback about our app or services from our mobile app. In case, you do so, we also collect your device id, make of your device and your usage logs of our app so that we can debug the problem faced by you. Providing this information is completely voluntary and you can choose not to do so.
Information Access and Disclosure
We are not in the business of selling or renting your information.
We never store your password and use industry standard cryptographic hashing mechanisms to check your password validity.
We do not share mobile number with any third party except for communicating with you.
Based on your health records, we may send you few health tips.
Access, preservation or disclosure of your information may be required by law. In that case we will comply will applicable legal laws of the land.
Humans do not monitor or view your personal information as a rule. To service you better, we may run analytical software to provide appropriate health tips to you.
Sharing your medical reports is completely voluntary and at your discretion.
We need to share your information with service providers to fulfill your product or service requests, including sales, delivery and support requests.
We believe it is necessary to investigate potential violations of our Terms of Service, to enforce the Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.
We may share your information in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
At any point of time, we do not make public, the information you have shared in the applications.
Data Storage and Transfer
When you use our applications, your data will be stored locally on the device. It is important for you to keep your device safe so that it does not fall into undesirable hands.
Your data will also be stored on our servers or our service providers that we use to keep your data.
How Secure Is My Data?
We are committed to protect the security of your information. We use industry standard “TLS” and “SSL” technology to transport your data in transit.
Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards in place with our service providers.
If we learn of any security breaches, we may attempt to notify you of any protective steps that may be needed to further safeguard the information.